Industry Solutions That Make All The Difference
Over the years there has been a significant shift with more transactions moving away from instore purchases to online. Consumers now expect to be able to interact with companies and make purchases through their preferred interaction channel.
Solution to allow you to handle all of your clients customer interactions regardless of the type of media they use.
Provide your advisors with standard responses to common questions to speed up response times.
With a variety of PCI DSS Payment solutions we can offer a solution that allows your customers to choose their preferred payment methods all in a compliant manner.
Full interaction history of all interactions your customer has had with your business through a single user interface.
Identify where your customer has visited on your website and provide this information to your advisors.
Integrate all of your E-Commerce interactions into your contact centre platform.